Knowledge - Reading List
Below is a listing of literature that is currently captivating Blue Cottage team members.
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Crucial Conversations: Tools for Talking When Stakes Are High – Kerry Patterson and Joseph Grenny

This book provides a step-by-step guide about how to have a difficult conversation with anyone. A bestseller for many years, I have long referred to this book as a reminder when preparing to have emotionally charged discussions. — Donna Prosser

Source: Amazon