Before going live in a new space or taking on new processes in an existing space, it pays to work out any glitches with a dress rehearsal. That’s essentially what a mock drill is: preparedness exercises that run through likely and unlikely scenarios to evaluate performance. We do all the planning, coordination and evaluation of a department’s performance during repeated drills to test the limits of potential processes. Operational plans and processes can then be streamlined and adjusted during and after the drills, which give front-line staff the chance to practice their response to various scenarios. By making sure the processes—and the people who execute them—are ready to go live, we’ll help you run at peak efficiency from day one.