In her tenure at Blue Cottage, Amanda’s contributions have spanned the spectrum of project work, including operational consulting, lean consulting, and facility projects. She currently works with each Blue Cottage project team to ensure the development optimal solutions for the needs of each client. Amanda is passionate about delivering value to every engagement—often starting by helping clients better understand their own needs. A practice leader for process improvement and lean healthcare, Amanda’s consulting experience includes working with clients on patient flow, operational efficiency, reduction of medical errors, and patient safety issues. Her work is enhanced by her background in health system administration and operations, which gives her an insider’s perspective. Before joining Blue Cottage, Amanda served as Adverse and Sentinel Event Coordinator in the Division of Corporate Quality Improvement at the University of Michigan Health System. Amanda was also an administrator of the Madison Patient Safety Collaborative, a joint effort to identify challenges and facilitate solution development focused on improving patient safety at six healthcare organizations. Amanda earned her Master of Health Services Administration degree from the University of Michigan School of Public Health and her bachelor’s degree from Kalamazoo College. She also completed the Lean Healthcare Certificate Program at the University of Michigan College of Engineering.
Amanda L. Borgsdorf, MHSA
Director of Consulting Operations
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