Amanda L. Borgsdorf, MHSA
Director of Consulting Operations

In her tenure at Blue Cottage, Amanda’s contributions have spanned the spectrum of project work, including operational consulting, lean consulting, and facility projects. She currently works with each Blue Cottage project team to ensure the development optimal solutions for the needs of each client. Amanda is passionate about delivering value to every engagement—often starting by helping clients better understand their own needs. A practice leader for process improvement and lean healthcare, Amanda’s consulting experience includes working with clients on patient flow, operational efficiency, reduction of medical errors, and patient safety issues. Her work is enhanced by her background in health system administration and operations, which gives her an insider’s perspective. Before joining Blue Cottage, Amanda served as Adverse and Sentinel Event Coordinator in the Division of Corporate Quality Improvement at the University of Michigan Health System. Amanda was also an administrator of the Madison Patient Safety Collaborative, a joint effort to identify challenges and facilitate solution development focused on improving patient safety at six healthcare organizations. Amanda earned her Master of Health Services Administration degree from the University of Michigan School of Public Health and her bachelor’s degree from Kalamazoo College. She also completed the Lean Healthcare Certificate Program at the University of Michigan College of Engineering.

Amanda's Latest Entries
Blog Entry

Blue Cottage team members recently had the opportunity to share some of the latest tools and best practices used by healthcare consultants with the University of Michigan Women in Healthcare Leadership (WiHL) organization. The three-part workshop series focused on how the following tools spark conversation, lead to idea generation, develop perspective and point of view, and are easy to understand and use:Fishbone DiagramsA3 SummariesProcess MappingFishbone Diagrams The workshop series kicked off with Kelly A. Saran presenting an interactive introduction to the many uses of the “Fishbone Diagram” (aka “Ishikawa Diagram”), a process ... - Read More -

Events

Amanda Borgsdorf will present on A3 Summaries as part of the Project Management Series at Michigan Women in Health Leadership (WiHL).  – About WiHL – The University of Michigan Women in Health Leadership (WiHL) Organization promotes the professional success – Learn More –

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