In a clinical lead role, you will work as an integral member of a project consulting team to deliver uncommon performance with demonstrative passion for creating simplicity where there is unnecessary and unproductive complexity in hospitals and healthcare. You will be expected to engage deeply and produce measurable results for the firm and for the clients we serve. This is not just an advisory role where you just sprinkle wisdom – you must be capable of planning and leading the work, producing and presenting results and providing good background research with passion and authority. A deep understanding in operations, patient flow and healthcare staffing are essential to provide value to our clients. If you have consulting experience, that is a definite plus. A focused interest in ambulatory care, emergency care, and interventional platforms are critical to current work requested. You should have active clinical credentials – our clients love to see that we stay on top of our industry trends and requirements.
You possess significant healthcare operations or clinical experience, supported by a level of education, training, and experience equivalent to a master’s degree in health policy, business administration, industrial engineering/operations research with additional training in quality improvement and Lean. You have recent and related experience with progressively increasing responsibilities, preferably with direct involvement in Lean process-based design projects. The ideal candidate has experience working in a healthcare environment. Your broad knowledge of the business process engineering principles, practices, and methods affecting an organization are matched by demonstrated analytical problem solving and superior oral and written communication skills.
The bar is high on this one and some have called this the search for a unicorn, but if you think you are up to this challenge, please apply. We’re looking for someone who can keep up with our CEO, who is always on the move, hates fire drills, and values over-preparedness. The perfect person for this position is incredibly well organized, pays attention to every little detail, is flexible, creative, diplomatic, and mature. She or he needs to be confident, secure, and able to manage complicated situations, take calculated risks, and prioritize. Tasks will include scheduling, email triage, editing documents in Excel, Word, and PowerPoint, working in media files, booking travel, assisting with coordination of activities within and outside of Blue Cottage, and more. Ability to be succinct, communicate clearly, and respect the need for confidentiality are essential skills. Position is based in Ann Arbor, but will consider other possibilities as well. Minimal travel is expected. Evening and weekend hours will be required on a limited basis.
A couple of things to know before you apply
If you are a “by the book” person who likes to have a lot of information, can only move forward with all the data in hand, or who hates ambiguity, this is NOT the job for you. You must be a leader and an influencer to be considered for this position. We are looking for people who see the big picture, well beyond a single project or a single client. We want people who read healthcare blogs for fun, who can’t tolerate the inefficiency of TSA at the airport and stand there thinking about all the ways it could be improved – people who are innovative and flexible, and who aren’t wedded to one way (the “right” way) to apply Lean or any other tool. If you love to travel (like every week) and you love creative problem-solving in a fun, team-oriented environment, this may be the job for you.
Some additional things to consider:
- We are looking for the cream of the crop – top of your game, best in class, 5 star reviews, highly sought after, wicked smart
- Our highest paying positions require that you prove that you can generate work, do the work, lead the work, and wow clients everywhere.
- We travel a ton. Really, a ton. You have to be able to travel a ton to work here.
- We laugh a lot. If you want to work here, you have to be fun.
- We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service in the country is what we are about.
- We are passionate about transformation – we work with the best clients and seek to change the industry for the better.
Equal Opportunity Employer
Blue Cottage Consulting, Inc. is an equal opportunity employer committed to creating a culture that values, supports, and actively works to expand diversity on our team. All employees and qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. At the Cottage, we believe that by bringing people with different lived experiences together, everyone benefits from the diversity of perspectives, ideas, suggestions, and solutions that join to form a culture that supports inclusion and creativity.
Blue Cottage embraces the hard conversations that build strong relationships through deep understanding. We work with team members to identify and address unconscious racial and gender bias. We want all employees to be comfortable being themselves at work, with our clients, in their communities, and at home each and every day. Cottagers are hired, promoted and paid strictly by the merit of their work, their commitment to our Mission and Vision, and the positive contributions they make to Blue Cottage.